What Our Customers Are Saying
Since 1985, Atherton Plumbing has been the trusted choice for thousands of homeowners and businesses across Northeast Ohio. Our commitment to dependable, high-quality plumbing services has earned us hundreds of five-star reviews. See what our satisfied customers have to say about their experience with us!
Had to have a toilet replaced. Excellent and quick service- they were at my house in a few hours to provide a detailed estimate, and the next day to install. Did not try to push me into a getting a new toilet. Instead, they walked me through and provided a bid for my 3 options so I could make an informed decision. High quality materials (I did a comparison of product at big box stores) were used. Would definitely recommend to friends and neighbors. Macen and Dillion were great!
We had a great experience with Jerry. He showed us the problem and got water back. The check valve was plugged and we will get a replacement and get it fixed. Will definitely recommend Atherton because of this experience.
Atherton Plumbing has come to our rescue before so we knew just who to call today. We were thrilled when they got us an appointment same day and Dillon was terrific. He contacted us when he was on his way and arrived punctually. Dillon is pleasant and efficient and easily took care of our plumbing problem. With a 90 day guarantee on top of everything we know we can always trust Atherton.
Nick and Gabe from Atherton today to help me diagnose a leaky basement. They were super nice and professional! They helped explain potential issues and offered practical next steps. Highly recommend!!
Plumbing techs were very responsive and took the time to explain the problem after our home partially flooded from pipe that burst. They identified the problem and took care of it. What has been an overwhelming experience was made a bit easier by Atherton Plumbing.
Dillon did such a good job with unclogging my drain. He arrived right on time and got immediately to work. He's a great guy to fix what needs to be fixed and I will ask for him the next time that drain clogs up!
Came out within 2 hours to look at our issue and give us a solution. Will definitely be calling again and recommending to others.
Macen did a great job. He found the problem to the water not running.
The technician came by early this morning, very nice very knowledgeable and I liked him a lot He took care of the problem and did a great job
Showed up fast, accessed the situation, replaced the water heater. No muss, no fuss.
They were respectful of my home, fun to bother while they did there job. Tell them I'm sorry. Oh, they figured the problem even in 12 inches of snow. Gave advice on possible future issues and how to deal with them. They were fast and I'd call them back.
Anthony did a great job on replacing the faucets on my bathtub. He explained the progress he was making, what he found as he went along, and when he was wrapped up. Very satisfied with the work.
Mike arrived within an hour of making our trouble call. He did a great job of analyzing our waterheater problem, making sure it worked, and advised us what to look for if the problem returned. He and his company are great and will continue calling them in the future to handle an issue.
Service technician / Andrew was very professional and knowledgeable. Arrived on time and explained everything that needed to be completed. Work was top notch.
Technician (Anthony) was timely, friendly, and respectful. He arrived in less than an hour of our calling for help with leaking faucet. He explained the problem while making the repair. Would highly recommend Atherton Plumbing!
Macen was very informative and thorough. Very professional… also explained very well. Cleaned up very well also
We have used Atherton over many years and are constantly impressed and appreciative of their services. Responsive, timely, cooperative with household traffic, reliable products installed and serviced. Kudos!
Needed emergency service for burst frozen pipe. Jerry was very helpful and took care of the problem after regular hours.
Atherton was the right choice from making an appointment with Shelby to the Plummer, Ryan. Price for work done was reasonable and I’m happy. I would highly recommend them.
Anthony your tech did a fine job in a timely and professional manner. He was also friendly and quite careful with our property.
Had what we thought was an active leak. Called Atherton Plumbing and they sent Andrew out very quickly. Problem has been resolved.!
Three separate family members had them out over a 2 week stretch for different "leaking" problems. Each experience was great (Jason twice). Very professional, straightforward, and honest. Thank you!
Would definitely recommend Atherton Plumbing. Mike was able to come out same day and help with a water heater leak.
Ryan has helped us with problems at my daughter's house twice now and both times he was professional, swift, and knowledgeable. I highly recommend using them.
Atherton Plumbing saved me during an extremely stressful event! A day after closing on our new home the main line was clogged and backing up!!! They were the only company I called that was able and willing to come out for after hour services. The technician Ryan Maxwell was kind, and understanding and his experience helped put us at ease. Priced fair with excellent work and treatment! Highly recommend!
Our Atherton tech, Jason Maxwell, was very thorough, informative, and honest. He did an excellent job, and didn't charge us for anything we didn't need. He was exceptional, and I hope we get him again the next time we have a plumbing need.
Great job replacing our water heater and tackling some pipe replacement.
Arrived on time. All drain problems fixed and Disposal installed. The installer was friendly and we had a great conversation.
Response time was impressive but the price was not. I was charged almost $1400 for a 2 hour job to disassemble iron piping and cap it.
Came out right away. Fixed everything great. Professional. Very courteous. Went out of their way to find somebody to come out. I'm very grateful. Thank you so much.
We had a stopped kitchen drain that came on suddenly as family dinner was being prepared. I tried plunging the blockage, but got nowhere. Using Atherton's convenient online service request form to schedule an appointment, and had a plumber here at 8 AM the next morning! Ryan was efficient, pleasant, and informative as he got to work. He was able to feed a snake through the sink drain and clear the clog, which was found about 10 feet down the pipe. He cleared the line for about 40 ft to make sure the clog was gone. He cleaned up the sink area and was gone in about 45 minutes start to finish. And the work is warranted for 90 days. We're VERY happy with the work from Atherton Plumbing.
Ryan did a great job opening our drain today. He was incredibly patient and had a fantastic attitude. He is also very knowledgeable and took time to answer our questions. Highly recommend! Updated 3/2025 Jason was exceptional today! We had a hot water pipe leak under our foundation and Jason explained all of the scenarios to us very clearly to let us know how our repair would proceed since it was a bit tricky. Thank you and great job as always! Updated 12/2025 Another great job by Atherton - Macen arrived and worked through some challenging situations our plumbing presents and got us back in business and gave us some great future recommendations.
We called Atherton Plumbing this morning and they had a technician out to our house within 45 minutes. He was extremely knowledgeable and worked with us to find the best solution to our current problem, as well as provide estimates for work we are considering for the future. I will call Atherton again and again if we need plumbing work done.
Needed plumbers same day and with no hestitation Atherton Plumbing had someone onsite at 11A. Thank you for the great service!
The service man was nice, explained everything step by step and was very neat cleaning up.
Called at 8 appt scheduled that day for 1-4…texted sent pic and bio of technician. Given a heads up by 30 min. Nic was AWESOME professional efficient expert! Impressed will repeat business and highly recommend!!!
Atherton was able to get within a few hours, and fixed the kitchen sink in about 45 minutes.
Ryan and Atherton were awesome! The kitchen sink backed up around 6:30 the evening of 23 Dec. we had a houseful coming over for Christmas and the having no kitchen sink, disposal, or dishwasher was not part of the plan. I tried to clear it myself but no luck. Called several area plumbers and Friday was the first available for most. I finally found one that could do 12-5 on Christmas Eve and booked it. At 1:00 Christmas Eve that one called to reschedule for Friday due to an emergency job! Could not talk them into working something out. My wife told me to call Atherton because she had heard how good they were. So 1:30 Christmas Eve they booked me for a 12-4 slot! No trip charge, no premium time, just sending Ryan out. Got there around 4:00, cleaned the drain, and done. He was very personable and professional. Had a nice friendly chat and he squared us away. Price was very reasonable. Atherton will be at the top of my list next time around!
Mike and his team was nothing short of professional. They were very timely as well as quick. I was very impressed and pleased with their service
Came out quickly for a backed up drain and sink on Christmas eve. They were very nice and courteous.
I called Atherton Plumbing randomly because my water heater’s pilot light went out and I couldn’t get it to fire back up. Initially, I spoke with Susan (I believe that was her name) who was pleasant and helpful getting emergency service set up for me. Within an hour, Jerry arrived at my home and quickly resolved the issue (as it turns out, I wasn’t doing the process correctly to get the pilot fired back up). He was very amiable and explained everything that he was doing as he did it, which I really appreciated. He additionally did a walk-through to check the shutoff valves in my house and provided me with estimates to upgrade the valves that will eventually need to be replaced. He also provided me with other quotes for other potential repairs for the future. I am not someone easily impressed, but I was definitely impressed with the level of customer service and the friendliness of Susan and Jerry. When the need arises, I will definitely reach out to Atherton again in the future!
Atherton Plumbing came through for me at 8:00 a.m. on a Saturday morning—just five days before Christmas. Jerry inspected our sump pump and quickly identified that the switch had gone bad after 8 years on a very active system. He replaced it efficiently and was extremely thorough with the installation. I especially appreciated that Jerry wore foot covers when entering our home—such a thoughtful and professional touch. He was amazing, very gracious, and pleasant to work with, even that early on a weekend. I highly recommend Jerry for any plumbing work in your home!
Workers were good, did what was requested plus some. Price was ridiculous high. Otherwise, would have rated the service/company as a 5, not like the current 4 given.