What Our Customers Are Saying
Since 1985, Atherton Plumbing has been the trusted choice for thousands of homeowners and businesses across Northeast Ohio. Our commitment to dependable, high-quality plumbing services has earned us hundreds of five-star reviews. See what our satisfied customers have to say about their experience with us!
Had a previously undetected leak in the basement. Dillon & Dalton fixed us right up within the quote and faster than quoted time frame. I won't call anyone else. Atherton's the very best!
Amazing experience! Great work. The crew was very informative and explained everything they were doing.
Nathan replaced corroded copper pipe in our kitchen ceiling that was leaking and likely to leak more. He was prompt, friendly, and efficient. Before I knew it, he was done! Billing was simple, straightforward, and transparent.
Was pleased that they got me in the same day I called . Fixed what I needed and was in and out .
Ryan did a great Job! So respectful and nice. I like that. Very knowledgeable in what he does. I’m happy to have called you guys. Keep up the wonderful work you do.
Quick, friendly service. Clogged sink cleared in a timely manner.
I have used Atherton Plumbing in the past. When our sink drain was clogged I called at 12:30pm - by 2:30pm is was cleared! Jason did a great job fighting the snake to get the drain unclogged. WOULD recommend!
The gentleman that came out was great , he replaced the toilet and made repairs on out sink , I would request this serviceman and company again in a heartbeat , thanks.
Close attention to detail! Quick response with work being completed. Friendly!
Water heater pilot went out after my basement flooded. Tried lighting it multiple times with no effect. Went a couple of weeks without hot water. Tech came out turned the gas on and it lit after a few attempts. Gave it 30 minutes and checked my water pressure and quality in the interim. High pressure and hard water, gave me some suggestions and a quote but didn't press.
We needed the main stack of our over 60 year old system replaced as well as a leaking copper drain line. Atherton sent a technician out promptly and the work was done in a timely manner by Nathan. The system was tested after installation and Nathan explained the work that was done and showed us what had been replaced. Nathan answered my questions to my satisfaction.
We had service on 5/28/26. Luke installed a shutoff valve on the water line to the fridge. This was done in preparation of receiving a new fridge the following week. Luke did a great job, re-working the line and attaching the valve to the wall, and fastening it for easy install of new line from the new fridge. Thanks for your ingenuity and explaination of the process.
Was professional, friendly and fixed our leaking pipe quickly. I am quite happy with their service.
Cannot say enough great things about Atherton! Anthony and Casey were on time, professional, exceptionally capable and endlessly patient with our questions (and the chaos of our basement-ha!).
I had a main line clogged with roots..Atherton team arrived same day with the right equipment and had my pipes cleared quickly.So glad I called them to take care of my plumbing worries.Fair and upfront pricing put my mind at ease.
If it were possible to give 10 stars, JASON MAXWELL of Atherton Plumbing would be the recipient.I had a major leak from an old water heater. I panicked and my first thought was of Jason who had come out on another emergency about four years ago.. He worked diligently until he solved the problem. I am so grateful that he was available when I called . He came the same day, assessed the situation, gave me a quote, helped with paperwork and proceeded to get the job done within three hours of his arrival. Jason is the ultimate professional, Very detailed, courteous,arrived on time, removed the old water heater, installed the new one, placed everything back as it was.. If you are ever in need of a plumber, you will never go wrong with Jason. I highly recommend JASON MAXWELL and ATHERTON PLUMBING..
We contracted with Atherton for installation of a Kraus double kitchen sink, Moen faucet, and Insinkerator disposal. George Strietz was the technician who performed the installation. He is a very experienced, highly skilled plumber who did an amazing job! He removed the old units, installed new drain traps, replaced old chrome/galvanized fittings with PVC, and installed the new units. Everything was done meticulously! When he was finished he cleaned everything up and took away the old units and boxes. We are so pleased with the entire process. His estimate was timely, price was reasonable, scheduling was perfect. We highly recommend Atherton and will certainly call them for any future plumbing issues.
We have been using Atheton Plumbing for over 19 years. They are very reliable and dependable. Macen did a terrific job from our last service needs.
Great technician who identified my problem, explained what needed to be done and provided a quote for services. (Thanks Nate).
Anthony from Atherton Plumbing installed a water heater and garbage disposal. He was professional, friendly, and provided great service!
Experienced and knowledgeable! Explained my issue and the fix. Fast and efficient! Friendly!
Had service professional Jason Maxwell diagnosing and fixing a well pump pressure switch that had corroded due to the excessive 7+ inches of rainfall that occurred in our area. Jason also attended to some additional ancillary work while he was here. Jason is an outstanding and highly skilled technician. He explained the cause of what work was required, has a welcoming personality, and was very knowledgeable. He is a competent and professional individual providing service excellent service to me, once again. As I stated in my prior review, Atherton, you have a rare gem, I hope you realize what an asset Jason is to your company!
Atherton Plumbing is quick and simple to schedule service. Technician Lucas is courteous and on time. Job done great.
Prompt and courteous service - same day of call. Repair team was courteous. Would call Atherton Plumbing again if we need plumbing services.
I highly recommend Atherton. They were able to come out and give me a quote within an hour and replaced my ancient water heater the same day. Their price was reasonable and Anthony was quick and efficient on the install, especially given the complexities of a 140 year old basement
Professional, understanding and knowledgeable. I am very thankful for their service.
Anthony came here and checked out our water softener. He tested the water hardness of our water before the softener and from the softener. We are in good condition for the hardness. Anthony was very professional and explained everything to our satisfaction
Plumber (Luke) was able to use parts (“J” bend/joint & pop up drain) I purchased 3 days ago to stop leaks. Labor time was about 40 minutes.
Atherton plumbers, Dillon and Tony, came out today to hook up my new washing machine today. They were courteous, tidy, and fast. They hooked up my machine when the appliance delivery company couldn’t! They were great!! Thanks Dillon and Tony!
Leaking copper water lines located behind water heater. The leaking sections were replaced with new copper piping. The plumbers performing this job were Nathaniel and Gabe. Nice guys. The quality of their work was outstanding. As a side note. I called Atherton initially and talked to Becky and described the problem with my plumbing. She was also nice and good at her job. She said the plumbers would be at my house that afternoon. The plumbers arrived at my house about 15 minutes after that call. The job was complete 3 hrs. later.
Lucas went above and beyond, from the initial assessment to the completion of work. Out of the three service calls I scheduled to quote a water heater replacement, he was the only one to notify me that the main shut off valve would also need replacing (could not be turned by hand). As a new homeowner, his attention to detail has given me substantial peace of mind.
Ryan came ro our rescue... polite, was well qualified, cleaned up amazingly well. We were blessed he was our answered prayers. Thank you Atherton - please thank Ryan for us too. Breigs - Union Ohio 🫡
Dillion and Tony were very knowledgeable and helpful, on time , polite and did everything in one day. I would highly recommend this company
Dillon,Tony, llyod, George were all here. Very helpful and knowledgeable. Went above and beyond to find the source of my issue, was super helpful and I’m grateful.
I had a very positive experience today! I called to have them check work they have done as I had some back up happening in the same spot the previous work was done, they got everything cleared out and working again quickly! Thank you to Dillon and Tony for being awesome!
Arrived on time. Was very polite and even listened to my stories while completing the service. I was 100% satisfied with the services completed.
My repairman, Ryan Maxwell, showed up on time, was friendly, efficient, and did a great job on a leaking toilet. The price turned out to be very reasonable because the fix was simple for him (not for me) and I had a coupon. I have been using Atherton Plumbing since 1971 when it was local and family run. It is now part of a larger company but the same quality, timely, work. I will call them again but I sincerely hope I won't need to.
Todd was personnel and knowledgeable. He was quick at his work. He also answered all my questions. I would recommend him and the company he works for. Nice guy!
The technician was very friendly and competent. Fixed my issue nicely. My only concern is that I felt the price for the service was too high.