What Our Customers Are Saying
Since 1985, Atherton Plumbing has been the trusted choice for thousands of homeowners and businesses across Northeast Ohio. Our commitment to dependable, high-quality plumbing services has earned us hundreds of five-star reviews. See what our satisfied customers have to say about their experience with us!
Rating
Very detailed explanations of the issue and addressed all of my concerns. Jason was very thorough and courteous throughout the process and I would highly recommend Atherton plumbing again.
Luke was very courteous and professional...he walked us through every procedure...good job
Your technician Ryan Maxwell was terrific. Very knowledgeable and professional knew exactly what to do. He gave me two options. The second option would cost me another 360 bucks but he was able to resolve the problem with the first option so he saved me 360. Can’t beat that. Atherton is the way to go.
Received a tankless water heater flush. He was super fast, well mannered, and described every step of the process. Would highly recommend!
Luke provided great service and insight when installing my new water heater. I reccomend.
Ryan was prompt, informed and efficient in making an assessment and performing the needed repairs. Highly recommend.
George went above and beyond my expectations!! Can’t speak highly enough about him and the service he just provided me with. So knowledgeable and looking to work together!
Anthony called ahead of time, was early on the arrival window, took care of business, and was a true pro. What else can you ask for? Nothing! Thanks as always Atherton and Anthony. Until next time….which hopefully isn’t for a LONG time 😉
Lucas did a great job replacing our water heater. He was very professional and courteous. I highly recommend Atherton
Anthony did a great job! Was here on time, fixed my problem and was on his way. Professional and courteous. Thanks for the great service.
Very friendly and did the job fast, very thorough and walked me through everything he did! George is highly recommended!
Even though the problem was not an emergency they were able to come out the same day. They gave several options for repair and completed the work quickly.
Absolute terrific service. Very timely, knowledgeable and helpful. I will definitely use this Atherton again.
Dillon was very nice. Explained everything. On time and finished quickly…90 plus degree heat. 🥵
I use Atherton for all of my plumbing needs and they always are very nice and honest. I appreciate all the care they put into fixing the multitude of issues I have had in my home from the usual plumbing issue to sump pump issues and install, to major leaks and beyond! They are always very responsive and when they can’t show as planned due to issues taking longer at a previous appt they always call and keep me informed. A+ for Atherton.
Was able to schedule service online same day and was not disappointed. Quality work and friendly tech. Will always call Atherton for plumbing needs
Dillon was great and knowledgeable. Efficient and very helpful. Would recommend 10/10 times!
Dillon was prompt and did exceptional work! He’s very realistic about his explanations and was awesome! 10/10 would recommend
Showed up within the given time frame. Was professional and friendly. No complaints.
Nick was awesome! He did excellent work. He took time to answer all of my questions. Couldn’t be happier!
Macen did a great job replacing the water shutoff behind our fridge. He was friendly and professional and very knowledgeable about the work he was doing. We would recommend this young man.
George Streitz did a wonderful job installing a new shower door. He is always very friendly and professional.
My experience with the plumber from Atherton was excellent. Nickolas was prompt, courteous, friendly and efficient. He explained options and pricing throughly. I will definitely use Atherton's services again.
Placed the service call to have my pedestal sink leak resolved. While Luke was here, I had him hook up the Omigo seat and replace the strainers in my sink with ones that fit properly. I spent more than I had anticipated but I'm super happy to have these issues resolved. BTW Luke was clear about the pricing so there were no suprises. Been a long time happy and loyal Atherton customer as they redid most of the plumbing in 2022.
Jason M. was wonderful to work with! Issue diagnosed & rectified quickly and professionally.
Had to have a toilet replaced. Excellent and quick service- they were at my house in a few hours to provide a detailed estimate, and the next day to install. Did not try to push me into a getting a new toilet. Instead, they walked me through and provided a bid for my 3 options so I could make an informed decision. High quality materials (I did a comparison of product at big box stores) were used. Would definitely recommend to friends and neighbors. Macen and Dillion were great! EDIT- needed a kitchen drain unclogged and called Atherton again. Ryan showed up and took care of it. He did not try to oversell me on something he assessed that I probably didn’t need given my issue, which is key for me. He explained what he would be doing and also took the time to explain that it is usually dish soap that causes sludge build up over time and to use a vinegar water solution every so often to break down the soap residue. 90 day guarantee- so if the drain clog comes back within that time, it will be taken care of. Will continue to use Atherton again for any future needs.
Had a new garbage disposal installed today. Macen explained our options and pricing up front. He did a fantastic job with the install, and cleaned everything up before he left. I have always used Atherton for my plumbing needs- they always exceed my expectations. Today was no different.
Had a great experience. Were we given a time of 12:00pm-3:00pm. A little after 11:00am Jason called asking if I would like him to arrive earlier as he was available or at the 12:00 window given. I happily took the earlier time. Jason even gave me an estimate time of his new arrival. With the inspection, cost estimate was given with clear explanation of what was needed and the options. Jason quickly fixed the issue and ensured all work fixed the issue we were having. Understanding of my still working from home, he was quite yet efficient. Thank you for being so great Jason!
I had them come over and cut out 2 abandoned gas pipes from my home. Tech was good, job done quickly. Im not any type of plumber, so I can't comment too much on pricing, but I was expecting to pay closer to $500 to cut 2 pipes and cap them, but it was $900. It was good work, I was just surprised it cost so much.
Experienced, locally owned and operated. Our plumber was knowledgeable and professional.
Had a previously undetected leak in the basement. Dillon & Dalton fixed us right up within the quote and faster than quoted time frame. I won't call anyone else. Atherton's the very best!
Amazing experience! Great work. The crew was very informative and explained everything they were doing.
Nathan replaced corroded copper pipe in our kitchen ceiling that was leaking and likely to leak more. He was prompt, friendly, and efficient. Before I knew it, he was done! Billing was simple, straightforward, and transparent.
Was pleased that they got me in the same day I called . Fixed what I needed and was in and out .
Ryan did a great Job! So respectful and nice. I like that. Very knowledgeable in what he does. I’m happy to have called you guys. Keep up the wonderful work you do.
Quick, friendly service. Clogged sink cleared in a timely manner.