What Our Customers Are Saying
Since 1985, Atherton Plumbing has been the trusted choice for thousands of homeowners and businesses across Northeast Ohio. Our commitment to dependable, high-quality plumbing services has earned us hundreds of five-star reviews. See what our satisfied customers have to say about their experience with us!
Had rising water in my basement. Called at 1:00 am and they had a plumber there by 3. Sump pump had burned up. Lucas French was the technician and he assessed and explained situation. He then replaced sump. He was very professional and I’m sure overworked last night due to the flooding rainwaters. Would absolutely recommend Atherton Plumbing.
I love the text message wth the photo of the driver for the service call. I also love the text to say they are on the way w/in 30 mins. This is a great service and respects my time as well as theirs. Response to my request for service was outstanding
George and Gabe were excellent! I had three plumbing problems/jobs, and all were addressed and fixed. They were on time, courteous, and clearly knew what they were doing. Very happy with their service. A+
Very effective with my issue and very informative on additional steps that could be taken
Lucas was great! He assessed the issue, gave options, and didn't pressure us to choose the highest priced repair.
Jason was fantastic! Service was great. Toilet repair and tub drain fixed. Was it expensive-yes but comparable to other companies. Will use again
Nick was absolutely amazing! We were quoted so much more for a simple fix that he was able to do reasonably. We are grateful for Nick’s kindness and knowledge in clearing out our pipes. Thanks again!
Needed service ASAP and they came out within the hour and fixed our leak. I was expecting an expensive bill but they were very reasonable. I would and will refer them to anyone.
Our kitchen faucet suddenly started spraying water from the side every time we turned it on. I expected a quick temporary fix, but the plumber actually took the faucet apart, showed me the damaged piece, and replaced it properly. He worked carefully around the countertops and wiped everything down before leaving.
Friendly and knowledgeable. The Tech called ahead and arrived on time. He worked up the quote and we chose to do one of the items. The cost for doing kitchen sink was high, so we declined that. The work he did in correcting the plumbing hardware under the bathroom sink good quality.
I’ve used Atherton Plumbing for years. They always get to the solution in a timely manner and prices are competitive.
Ryan did an excellent job. He explained what the probable cause was what caused it and how to correct it. He went to work in a timely manner and solved the situation. I always use Atherton plumbing!
A-Atherton rep was excellent CRM, knew product, had replacement on his truck. The cost was very high - total bill was 4xmaterial costs. Insinkerator MSRP $148, total bill $648.
We had an issue with our kitchen sink. Our technician was professional, explained what needed to be done and made sure that the area was cleaned up when he was done. It was a disgusting job and I am so grateful for Atherton Plumbing!
Had a positive experience with Nathan Floyd. He was knowledgeable in the workings of my soft water conditioner; gave me options re repair vs replace; no pressure re wh option to choose. Would recommend Athetrton for plumbing needs.
⭐️⭐️⭐️⭐️⭐️ Five stars for Atherton Plumbing! No one wants to find water spraying out of your hot water heater at 3:00 on a Friday afternoon. A quick Google search and thankfully Atherton Plumbing was the first to take my call. I had already shut off the water & put down towels. They said someone could be at my house in 30 minutes. I was shocked & pleasantly surprised. Mason got here quickly & was the nicest & very knowledgeable guy. He helped me understand what the problem was & my options including the cost of each. Since our water heater was almost 10 years old, the best options was to replace it. Within an hour Dylan arrived with the new water heater & they got it installed. They were extremely professional & respected my home. From the initial phone call to them completing the job was less than 3 hours. I am so thankful for Atherton! I did not plan on replacing the water heater today, but so happy it was done, done right & done quickly. I highly recommend Atherton Plumbing for anyone facing any dreaded water issues.
I had a toilet tank crack and leak, Atherton came the next day.and quickly fixed the entire problem and everything now looks great.
Jerry and Dillan installed a tankless water heater for me today. They were professional and careful to explain the unit and it's attributes. They worked dilligently with a smile. I'm looking forward to the convenience this unit brings to my home. I highly recommend Atherton for your plumbing needs.
Dalton was amazing, quick, and accurate in the work he provided today. Thanks for looking out for my family, in ur needed time.
Jason quickly diagnosed the problem, gave me price up front, gathered his equipment, then fixed the problem. Jason was very professional. My mother, sister and daughter have used a-Atherton, told me they do a great job for a fair price. I agree! I will be using them for all my plumbing needs. Thank you again!
The technician was excellent in both his technical skills and his ability to interact with the customer. Highly recommend.
Super-quality service! Quick response for an appointment. And an exceptionally skilled, friendly and very helpful tech--thanks, Jason!
Ryan Maxwell was very pleasant, efficient & quick to unclog my toilet. I would recommend him & Atherton Plumbing for any plumbing issues.
I have always been pleased when using Atherton. Today Ben came out to fix a pipe that had burst. He was professional explained everything in detail and it was not only a job well done but he was a pleasure having him be the one in my home. In the past I tried supporting the Independents, those working on their own and it was always wasted money. I trust Atherton and support them 100%.
They came out the same day I called and Lucas was super nice and very professional. Pricing was reasonable and I’d definitely recommend the to friends.
My main drain wasn't draining and I needed to have it cleared right away. I called Atherton Plumbing and the plumber came out that afternoon. The plumber was professional and did the job with everything now draining properly. I have no problem with the service I received. I do think they are incredibly expensive. The service call was $40 to come out and assess the problem, I have no problem with that. When speaking to the office person she said no estimate could be given over the phone, the plumber would have to see the problem first. The charge to clear my main drain was $577. Tree roots where the problem. I personally think that is about $200 to much. I am not a plumber nor could I do this myself so I paid it. As I said they did a good job getting my drain to clear but the price is too expensive. I doubt I will call them again for service because of the price.
Atherton did a great job. I was able to schedule online the night before and Macen showed up promptly as scheduled the next morning and did the job. No complaints
We asked for two small jobs. Both jobs we accomplished expertly, no surprises, no regrets! Thanks!
Needed revised plumbing to install new dishwasher. Atherton was able to send out a plumber quickly. Lucas French did excellent work on the revision. He had explained throughly what was needed and the cost. Appreciated the Health and Safety assesment that was done. Have used Atherton many times and will continue to call them for plumbing needs
Fast, viable, good service. They showed up when they said they were and explained what they did and how they could help.
I was very pleased with the service from Macen at Atherton Plumbing. He was very conscientious. I was given an estimate before any work was done. He fully explained the issues and showed what was broken and what steps he would need to complete the job.
Jason with Atherton Plumbing is amazing! Very pleasant and quick to work with. We've used Atherton quite a few times for drain cleanings and will continue - thanks for the awesome service!
Macen did an amazing job! He explained the different options and which one would work best for my needs. His professionalism, expertise and empathy showed, from the beginning od the repair to the very end, that I picked the right company for the job. Thank you Macen!
Ryan was on time, very friendly, knowledge and professional. He clearly explained the issues and his action plan. The work was done swiftly. I feel very comfortable recommending Atherton. Thanks
Macen Jackson is AWESOME. He is so conscientious and through in his work. Atherton sent. him to my home in less than an hour after I called in to request someone look at my sump pump. I would highly recommend Atherton and Macen Jackson for any plumbing work that is needed.
The folks who did a previous attempt at drain cleaning weren't able to get all the way to the street, but Ryan from Atherton was, and he showed the whole video, then cleaned all the roots out. He recommended a treatment schedule, and outlined all the options. This was a terrific experience, perhaps not the cheapest, but clearly they got the job done. We are repeat customers now.