What Our Customers Are Saying
Since 1985, Atherton Plumbing has been the trusted choice for thousands of homeowners and businesses across Northeast Ohio. Our commitment to dependable, high-quality plumbing services has earned us hundreds of five-star reviews. See what our satisfied customers have to say about their experience with us!
My main drain wasn't draining and I needed to have it cleared right away. I called Atherton Plumbing and the plumber came out that afternoon. The plumber was professional and did the job with everything now draining properly. I have no problem with the service I received. I do think they are incredibly expensive. The service call was $40 to come out and assess the problem, I have no problem with that. When speaking to the office person she said no estimate could be given over the phone, the plumber would have to see the problem first. The charge to clear my main drain was $577. Tree roots where the problem. I personally think that is about $200 to much. I am not a plumber nor could I do this myself so I paid it. As I said they did a good job getting my drain to clear but the price is too expensive. I doubt I will call them again for service because of the price.
Atherton did a great job. I was able to schedule online the night before and Macen showed up promptly as scheduled the next morning and did the job. No complaints
We asked for two small jobs. Both jobs we accomplished expertly, no surprises, no regrets! Thanks!
Needed revised plumbing to install new dishwasher. Atherton was able to send out a plumber quickly. Lucas French did excellent work on the revision. He had explained throughly what was needed and the cost. Appreciated the Health and Safety assesment that was done. Have used Atherton many times and will continue to call them for plumbing needs
Fast, viable, good service. They showed up when they said they were and explained what they did and how they could help.
I was very pleased with the service from Macen at Atherton Plumbing. He was very conscientious. I was given an estimate before any work was done. He fully explained the issues and showed what was broken and what steps he would need to complete the job.
Jason with Atherton Plumbing is amazing! Very pleasant and quick to work with. We've used Atherton quite a few times for drain cleanings and will continue - thanks for the awesome service!
Macen did an amazing job! He explained the different options and which one would work best for my needs. His professionalism, expertise and empathy showed, from the beginning od the repair to the very end, that I picked the right company for the job. Thank you Macen!
Ryan was on time, very friendly, knowledge and professional. He clearly explained the issues and his action plan. The work was done swiftly. I feel very comfortable recommending Atherton. Thanks
Macen Jackson is AWESOME. He is so conscientious and through in his work. Atherton sent. him to my home in less than an hour after I called in to request someone look at my sump pump. I would highly recommend Atherton and Macen Jackson for any plumbing work that is needed.
The folks who did a previous attempt at drain cleaning weren't able to get all the way to the street, but Ryan from Atherton was, and he showed the whole video, then cleaned all the roots out. He recommended a treatment schedule, and outlined all the options. This was a terrific experience, perhaps not the cheapest, but clearly they got the job done. We are repeat customers now.
Our experience with Atherton has been world class. Called in on Easter – within minutes, I received a call back from the technician, Jerry, who communicated clearly and concisely the expectations of cost and his ETA. While here, he took the time to diagnose the issues we were having, and also pointed out his discovery of our water softener acting up. He went above and beyond to do a proper install of a new water heater. Highly recommend.
I was impressed and I would definitely recommend them. I want to thank Jason too, he was a great help.
Had them come out to provide a quote. George was extremely professional, kind to my wife and children, and just generally pleasant to be around. Provided quote based on our request and didn't try to sell us additional services. Highly recommend!
Macen from Atherton Plumbing did an excellent job repairing a broken water pipe in a wall. Excellent communication throughout the visit, he didn't rush and his cost estimate was reasonable.
Our shower in the basement was draining slowly. tried to fix it ourselves but we were unsuccessful. Called Atherton and they were able to come right out. Seems the problem went out to the foundation. Problem solved. Thank you
I was impressed with the quick response. Ryan arrived and looked at the problem, told me the cost and fixed the problem. Thank you
Ryan did a wonderful job and was professional, friendly, and knowledgeable. He was able to answer any question I had easily and provided tips to avoid future issues.
Main drain was blocked. Dillion was professional and explained the issue well.
I had to have a drain pipe replaced, a new shut off valve and a widespread faucet replaced. All I can say is Nick and Gabe did a wonderful job. I couldn't thank them enough! They were very friendly, professional and efficient. I am truly grateful for them and I will definitely use their services again, as well as recommend Athertons Plumbing to my friends and family
Andrew did a great job replacing my shower cartridge. Price was reasonable.
The plumber was very nice and pleasant. He kept me up to date on what he was doing, which was important. He got the job done in the amount of time he said he would. The price did seem a bit high for me.
Andrew Strausbaugh did a great job installing our new water heater. He double checked all connections to make sure that everything was perfect. He carefully explained the operation of the unit. Atherton handled our project professionally and at a very competitive price.
It has been difficult for me to find a commercial plumber in the Dayton area. I tried Atherton out and was impressed with the service. Their cost was half that of RR and they actually solved the problem. Professional crew with fair prices.
Macen from Atherton came out to my house for a clogged toilet. It was actually working from something I had done overnight by the time Macen got here. But Macen was so professional, knowledgeable, friendly , and informative . He provided great advice! If he is a representative of your company , you are doing good! I will always use Atherton going forward , because of my great experience with Macen today! 5 stars!
Leaving five stars for technician Ryan who was quick to arrive on sunday, did a great job and explained the service well including showing me the intruding tree roots with camera. To Atherton ... once the $250 weekend fee was added in, I basically paid $400/hr ... Yikes.
Very personable down to earth and very does a thorough job. Andrew is all of these things and more. 3/11/26. Mason came to do a repair on the water heater. Great personality and very thorough. Job well done
Anthony Boyers went above and beyond fixing multiple issues. The culture and expertise at Atherton supersedes any competition in the region.
Prompt, knowledgeable and considerate technician. Everything was explained up front with additional services offered. He took time to listen to my concerns and fixed what I asked for. We are pleased with the service we received. Thanks
I could not have asked for better service or better price. I had an issue with a leaking toilet, and they made sure I knew all the options up front, and when they hammered the tile they clearly explained my options, even though some options meant less work for them. I will be using atheron for all my plumbing work in the future.
Atherton Plumbing is first on our list of trusted plumbers in the Dayton Area. They are knowledgeable, professional, and helpful, fully explaining any planned work with an accurate estimate before they get to work. If anything needs extra explanations, they are courteous and patient. Always satisfied.
The technician was very knowledgeable and quickly determine the issue was not in the plumbing. He took pictures of the area and recommended that we contact a foundation contractor for more evaluation.
Quick to respond. Very efficient & knowledgable. I’m a lifelong fan of Atherton
Macen & Dalton did a great job on the installation of new water heater. They were very good at keeping the house clean as they did their job. They explained everything before starting
Jason and Caleb showed up right on time and quickly made my repair. They traced the source of the leak, gave me an estimate for repair, and were done and gone very quickly. Awesome service!