What Our Customers Are Saying
Since 1985, Atherton Plumbing has been the trusted choice for thousands of homeowners and businesses across Northeast Ohio. Our commitment to dependable, high-quality plumbing services has earned us hundreds of five-star reviews. See what our satisfied customers have to say about their experience with us!
Had water heater go out overnight and called for help at 0900. Was scheduled from 12-4:30 for repair or replacement and Tech arrived at 4:15 approximately. Tech was very kind and knowledgeable to work, performed expertly and was back with hot water by 8:00 pm. Fully replacement!! Thank you
Great result from the service. Although the sump pump issue was minor, so was the charge. I appreciate the quick response and reasonable cost. Thanks!
Feb 23, 2026 I called Atherton Plumbing just yesterday to help with a clogged basement kitchen sink drain that had not only backed up ~ dirty water went all over my counter and floor. What a mess!!! So very happy Atherton sent Jason to my home. He thoroughly accessed the situation and explained everything he needed to do to fix the drain and was kind enough to answer all my questions plus he threw in a bit of his knowledge about water sensors which definitely enlightened me. I will be purchasing these sensors...He and the other guy helping (sorry I didn't catch his name) cleaned everything up nicely. I highly, highly recommend Atherton Plumbing. They will certainly be my go to for plumbing needs. Thank you Atherton & Jason you rock!☆☆☆☆☆ + ☆☆☆☆☆ 🙂
Anthony from Atherton Plumbing did a fantastic job with our garbage disposal replacement. Very straightforward scheduling process via the website and quick service turnaround. Greatly appreciated Anthony's professionalism, skill and friendly demeanor. Thank you!
Very quick response. Even worked late to get my floor drain clear. Knew exactly what to do the second he saw the floor drain. These folks are pros. If you’re a landlord and need a responsive team that’s fairly priced- these are your guys.
We had a clogged sewer drain, I called Atherton and they were at our property within 2 hours and took care of the issue quickly.
Jason Maxwell came out to check my water heater. He was able to come out the same day that I called. He inspected my corroded water heater and told me it needed to be replaced, before it made a bigger mess than it had made already. The whole tank was really rusty and corroded and water was in the tray. He checked on the price and said he had good news and bad news. The good news was the tank was under warranty and the bad news was installation was $1400. Well...I don't have the skills to install a water heater and told Jason to go ahead. He had to go pickup a water heater, but was only gone about 30 to 40 minutes. He had the water draining out of the old water heater while he went to get the new one. He took the old water heater out and installed the new one and cleaned up the little bit of water that dripped on the floor. Ran water to get the air out of the lines. I asked Jason if he could show me how to change the filter in my Nuvo water softener. He said, "sure". This system was really different from our old one and I bought the wrong filter, so I'm Really glad he helped me out. It only to Jason about 3 hours total, including having to go pickup the new water heater. I asked him some questions about tankless system, because I was curious. He was very knowledgeable and didn't mind answering my questions. We've had good luck with Atherton Plumbing and have used them several times. We've been pleased with all the plumbers.
Excellent, fair price, efficient, they come out quickly, they are pleasant
My shower cartridge was worn out and the shower wouldn't shut off so I had to shut the water off to the house. They sent Macen to take care of it and he was excellent, thus the 5 star rating. He was very respectful of our home and knew exactly what to do and had the new parts on his truck. Done in an hour.....
I had detected a problem with my water pressure for 4 months or so and called Atherton and their Lead Technician Jerry Stover came to my home and my water heater was completely clogged from the water softener residue. Water Softener had sent all it's material to the Hot Water heater and now I had no running water and tank wouldn't drain....Jerry knew exactly what to do and made sure EVERY toilet, sink, bathtub, washer, Everything that receives water in the 3 story home was working and stayed after hours to make sure.....water softener was getting some age and I should have called sooner...As far as Atherton and Jerry Stover...If there was something beyond 5 stars I would leave it. Now I know what to do in the future, everything was explained
The technician (Jason Maxwell) was professional and friendly. He explained everything well, took care of the issue, and provided additional advice for taking care of our water heater and for potential recurrent issues. The communication over text from the company was also very helpful. I appreciated the short description and photo of the technician so we had some information about him before he arrived. Overall, very pleased with the services. Price was reasonable for the services provided, similar to other plumbing services in the area.
Contacted Atherton Plumbing from a referral from a friend. Glad I did, I needed some work done on my shower. Atherton arrived when they told me they would. 2 young men “Dillon and Dalton” arrived on time. Seemed very knowledgeable and were done much earlier than I thought they would. Did a great job, and next time I need plumbing done will definitely be calling Atherton to do the job. Very satisfied with the service. Definitely recommend. Richard Nichols
Jason was our technician and he was AWESOME. Made our whole experience with needing plumbing help AMAZING considering the circumstances. Will use again and ask for Jason !
My experience was SO good ! I called because of a drain clogged in our basement that created water in the basement and within the hour they had someone out ! Our technician Jason Maxwell was AMAZING ! He explained everything thoroughly and did everything he could to help us ! He was a great guy and made our first experience needing plumbing help a good one. Will use this company again and will request Jason everytime !
Great service from Anthony. Took time to let me know what needed to be done.
These techs(2) were professional and knowledgeable and answered all questions…they checked everything before leaving the job and every trust was there with them in my presence…Great job! Im very happy with the work, they were here as stated and completed the work same day…gave me great peace of mind! Thanks!
George was very nice And professional. Kept us updated and informed the whole step of the way. And explained everything to us as needed.
George was great! 👍 Easy going and knew what he was doing! 😁 Everything works, and looks good 👍
We called atherton to help us with our drain clog, Jason came out and got us all fixed up. Very professional and was great to work with!
Had to have a toilet replaced. Excellent and quick service- they were at my house in a few hours to provide a detailed estimate, and the next day to install. Did not try to push me into a getting a new toilet. Instead, they walked me through and provided a bid for my 3 options so I could make an informed decision. High quality materials (I did a comparison of product at big box stores) were used. Would definitely recommend to friends and neighbors. Macen and Dillion were great!
We had a great experience with Jerry. He showed us the problem and got water back. The check valve was plugged and we will get a replacement and get it fixed. Will definitely recommend Atherton because of this experience.
Atherton Plumbing has come to our rescue before so we knew just who to call today. We were thrilled when they got us an appointment same day and Dillon was terrific. He contacted us when he was on his way and arrived punctually. Dillon is pleasant and efficient and easily took care of our plumbing problem. With a 90 day guarantee on top of everything we know we can always trust Atherton.
Nick and Gabe from Atherton today to help me diagnose a leaky basement. They were super nice and professional! They helped explain potential issues and offered practical next steps. Highly recommend!!
Plumbing techs were very responsive and took the time to explain the problem after our home partially flooded from pipe that burst. They identified the problem and took care of it. What has been an overwhelming experience was made a bit easier by Atherton Plumbing.
Dillon did such a good job with unclogging my drain. He arrived right on time and got immediately to work. He's a great guy to fix what needs to be fixed and I will ask for him the next time that drain clogs up!
Thoroughly impressed, I was able to have a plumber come out within an hour to fix a frozen pipe. Quick, easy fix. He also suggested actions I can take to prevent it from happening again. Service was a bit on the expensive side, but I'm glad to have it done.
Andrew Strausbaugh did or work and he was great. Knowledgeable, polite and answered all of our questions. Would use this business again for any plumbing problems.
Macen did a great job replacing a dirty, frozen trap that was causing back up. And suggested some next steps.
Anthony was extremely helpful. I thought I had a water heater leak and it turned out to be a sewer problem.
Came out within 2 hours to look at our issue and give us a solution. Will definitely be calling again and recommending to others.
Macen did a great job. He found the problem to the water not running.
The technician came by early this morning, very nice very knowledgeable and I liked him a lot He took care of the problem and did a great job
Showed up fast, accessed the situation, replaced the water heater. No muss, no fuss.
They were respectful of my home, fun to bother while they did there job. Tell them I'm sorry. Oh, they figured the problem even in 12 inches of snow. Gave advice on possible future issues and how to deal with them. They were fast and I'd call them back.
Anthony did a great job on replacing the faucets on my bathtub. He explained the progress he was making, what he found as he went along, and when he was wrapped up. Very satisfied with the work.
Mike arrived within an hour of making our trouble call. He did a great job of analyzing our waterheater problem, making sure it worked, and advised us what to look for if the problem returned. He and his company are great and will continue calling them in the future to handle an issue.
Service technician / Andrew was very professional and knowledgeable. Arrived on time and explained everything that needed to be completed. Work was top notch.
Technician (Anthony) was timely, friendly, and respectful. He arrived in less than an hour of our calling for help with leaking faucet. He explained the problem while making the repair. Would highly recommend Atherton Plumbing!
Macen was very informative and thorough. Very professional… also explained very well. Cleaned up very well also
We have used Atherton over many years and are constantly impressed and appreciative of their services. Responsive, timely, cooperative with household traffic, reliable products installed and serviced. Kudos!
Needed emergency service for burst frozen pipe. Jerry was very helpful and took care of the problem after regular hours.
Atherton was the right choice from making an appointment with Shelby to the Plummer, Ryan. Price for work done was reasonable and I’m happy. I would highly recommend them.
Anthony your tech did a fine job in a timely and professional manner. He was also friendly and quite careful with our property.