What Our Customers Are Saying
Since 1985, Atherton Plumbing has been the trusted choice for thousands of homeowners and businesses across Northeast Ohio. Our commitment to dependable, high-quality plumbing services has earned us hundreds of five-star reviews. See what our satisfied customers have to say about their experience with us!
Professionalism from beginning to end. Questions answered.in a way that i undrstood. Nat was friendly and got the job done. I will continue to call them for all my plumbing needs.
I called early on a Sat morning for a supply line and toilet valve replacement. I didn't have time to do the repair because of work. Lucas showed up quickly and was very professional. He completed the job quickly and saved my day. Thanks for providing very prompt service on a Saturday morning.
They were my grandparents plumbing service for years before I bought their home after they had passed and now I am staying with A- Atherton! Andrew and Luke ( from A-Atherton came out in 2020 and did an excellent job putting in a brand new water heater they were fast but efficient and even took the time to explain things to me. The following day after they had installed it I accidentally blew the pilot light out somehow they came right out and turned it back on for me! I am a customer for life Thank You A-Atherton Plumbing!
Mason was very knowledgeable, efficient and pleasant. He knew exactly what needed to be done, explained it clearly and dug in and got the job done.
We have a finished basement with an ejector pump. We came home from work the other evening to find it not working and leaking all over the floor. Yuck! I was able to make an appointment for the next morning through the website. The technician arrived promptly, explained the problem, and quickly fixed it. He efficiently did in a couple hours what took two men 2 days to do last time this happened! He left the area cleaner than he found it and the price was reasonable. I highly recommend and will call them for all my future needs.
Our specialist was kind, professional, and offered the best advice. The appointment process was quick and easy and the problem was fixed within an hour. Will definitely be calling only Atherton in the future.
Lucas was very friendly and efficient. As well as starting the water heater pilot he tested water pressure and hardness.
Atherton was called due to a leaky outdoor spigot when the temps were below freezing. Jason, the tech, arrived promptly the same day, and efficiently and effectively replaced the spigot. He was very professional and courteous, explaining the how and what was to be done to rectify the leak. Great job, Jason!
I was very pleased with the service and how fast Atherton responded to my problems with my toilet and water backing up in my tub and shower.
Anthony was amazing! Thanks again for fixing our garbage disposal! He was great and always use Atherton Plumbing/Waterworks.
Today, I had service from Atherton Plumbing. Anthony, was the repairman. He was terrific! In addition to doing an excellent repair job, Anthony, was friendly, thorough, gave great explanations, and he was very respectful of me and my home! I'm very particular about who comes into my home, but I was comfortable with Anthony's professional, communicative manner. I will be requesting Anthony, from Atherton Plumbing, for my future plumbing needs.
Joshua provided service on two different jobs in one week (kitchen sink , and BM sump pump). On both jobs his expertise was evident in troubleshooting the issue; followed with expedient resolution. Very courteous and seasoned professional. Highly recommend !
Slab leak repair performed by Anthony and Gabe. Both were very professional and left the site clean.
Extremely kind and professional. On time. And did the work they promised.
House full of guests for Thanksgiving week when our sewer line backed up due to some young grandchildren "activities"! Atherton was out within 1 hour of our call. The technician, Ryan, after assessing the situation, fully explained what steps he was planning on taking if each prior step failed to solve the problem. Got our problem cleared quickly followed by a thorough cleanup. He was professional, polite, and thorough. Highly recommend.
I had a completely stopped up bathtub drain. Called Sunday evening & was able to get Atherton Plumbing out at 8:30 am Monday morning. Ryan the plumber was on time, very personable & did an excellent job snaking out the drain. Very clean job and was told up front the price for repairs. I highly recommended Atherton Plumbing and have used them in the past.
Anthony did a great job. Thorough and helpful explanations. Fast and clean. Checked ll of his work. We are very pleased.
The technician came and quickly assest the situation. He was professional and didn't waste any time. I highly recommend.
Nov. 7th we had Atherton Plumbing install a new water heater. Service tech. Andrew was professional, very knowledgeable and completed the install in a timely manner. Will use again. Highly recommend.
We've used athertons 2 times now and have been impressed twice by Jason! He's very personable and is a nice trustful guy. Hopefully next time we call you guys you send us jason again! Thank you 😊
My main drain backed up into the basement. I called Atherton and the young lady who answered the phone was kind and sympathetic. A service person was scheduled that same morning. Before he arrived, I received a photo and basic info so that I knew who was coming. When he got here, he was very easy to talk to and professional. He let me know what the underlying problem was and gave a clear estimate. Then he took care of the problem. I am very pleased with the service I received and will be asking for more help from them in the future.
Macen was very thorough, personable and willing to answer questions and explain everything he needed to do. I was quite impressed with Atherton Plumbing from beginning to end.
Jason did an excellent job installing a new hot water heater. Everything was done very neatly, no mess at all. He showed me where all the water shut off valves are located, what each one does, and how to shut each valve off. He is very personable and I enjoyed talking with him. I recommend Atherton Plumbing and I would use them again.
Jerry was soooo knowledgeable. He put in multiple shower heads for me and they work great. He even lowered it for me. He was kind and work diligently. I definitely recommend Atherton plumbing.
Our technician was very prompt, assessed the kitchen sink clog and presented me with options. The clog was cleaned thoroughly and the sink drains better than it ever did!!! We also had the main sewer cleaned since it had been several years since the last cleaning. We are very pleased with the service and would recommend Atherton Plumbing to others.
Atherton was great, Lucas helped me perfectly this morning. He came up with a good solution to a waterline leak in my kitchen. Water was spraying everywhere the night before and Atherton was able to help stop it till the morning. Thank you!!
Very personable down to earth and very does a thorough job. Andrew is all of these things and more.
We have been clients of Atherton for years because, they are very professional, easy to get an appointment with and the plumbers get the work done right the first time in a timely manner.
Jason Maxwell was professional, friendly, and helpful. He diagnosed the plumbing issue and quickly resolved it for us. My wife and I will ask for him in the future when we have plumbing issues.
We had a great experience with Atherton. They were timely, provided clear communication, and very friendly!
Prompt and professional service from an experienced crew. I appreciate that Atherton offered a free estimate. While coming up with the quote, Jason walked me through what he'd do if/when he did the installation. It was obvious from how he described the work that he knows his stuff. We accepted the quote and the installation went exactly as Jason described a few days later. We're very happy with out new tankless hot water heater.
Atherton is extremely professional and first class from the initial call to the end of job. They truly care about the customer and love they send a text picture of the person coming to the house along with the company van, as well as a short bio about the tech coming out! They are very courteous and respectful. They were quick to respond and kept job site very clean. I would highly recommend this very trustworthy company to anyone and everyone!
Good job but not cheap. Seems a little expensive to replace 8 inches of a leaking pipe.
Marvin wasVery knowledgeable was here did the job in a timely manner cleaned up after all in all very satisfied!
Always get great service use them for all my plumbing needs for many years now. Needed drain clean out and valve replacement
Jason , who came to our house to take care of our plumbing is, was terrific. Pleasant, good communication skills, professional and knowledgeable. Jason addressed the problem and then explained clearly what he did to solve the issue. I am very pleased my experience with Atherton Plumbing and Jason .
From start to finish was excellent. Setting my appointment time simple and easy. My technician, Dillon tackled my problem right away with grace and ease. Thanks again Sarah, Dillon and the entire Atherton team! I highly RECOMMEND!
11/10 service! Ryan was great and very professional. He was knowledgeable and explained everything really well. The camera he used to show us the inside of our pipes allowed us to see everything he was doing and was just an extra layer of trust. This is the first time I have seen this and impressed me even more. This is definitely a company you can trust and the price was very reasonable. I already have another appointment scheduled which shows just how great they are. Give them a chance and you won't be disappointed.
Atherton’s Plumbing Technician, Ben Shannon, arrived on time. He was very knowledgeable in what he needed to do to repair the plumbing and replace the outside water faucet in our backyard area. It was a bit expensive, but Ben was here ~2.5 hrs since he had to do the plumbing repair inside a wall of our laundry room. The area was cleaned up when he left our home. We definitely appreciated the service being completed the same day that I called in to setup an appointment. We have been an Atherton customer for 35+ years.
Did a great job and really did work as quickly as they could. Had a couple of delays due to city inspectors and plumbers, but that is to be expected. Our guys were great at keeping us apprised as to what was going on and explained this thoroughly. They were personable and professional.
Ryan was great. Explained everything well. Best of all got my shower drain unclogged . .
Macen was awesome and took time on a Sunday to help us when our hot water heater failed. Super transparent about pricing, knowledgeable and worked quickly! We used Roto Rooter before and would 10000% recommend Atherton when choosing. We'll be using them again, for sure!
Ryan did a great job for us. He came over was friendly and professional and got the job done. The whole company is very knowledgeable and professional. I’ve used them several times.