What Our Customers Are Saying
Since 1985, Atherton Plumbing has been the trusted choice for thousands of homeowners and businesses across Northeast Ohio. Our commitment to dependable, high-quality plumbing services has earned us hundreds of five-star reviews. See what our satisfied customers have to say about their experience with us!
We had a clogged sewer drain, I called Atherton and they were at our property within 2 hours and took care of the issue quickly.
Jason Maxwell came out to check my water heater. He was able to come out the same day that I called. He inspected my corroded water heater and told me it needed to be replaced, before it made a bigger mess than it had made already. The whole tank was really rusty and corroded and water was in the tray. He checked on the price and said he had good news and bad news. The good news was the tank was under warranty and the bad news was installation was $1400. Well...I don't have the skills to install a water heater and told Jason to go ahead. He had to go pickup a water heater, but was only gone about 30 to 40 minutes. He had the water draining out of the old water heater while he went to get the new one. He took the old water heater out and installed the new one and cleaned up the little bit of water that dripped on the floor. Ran water to get the air out of the lines. I asked Jason if he could show me how to change the filter in my Nuvo water softener. He said, "sure". This system was really different from our old one and I bought the wrong filter, so I'm Really glad he helped me out. It only to Jason about 3 hours total, including having to go pickup the new water heater. I asked him some questions about tankless system, because I was curious. He was very knowledgeable and didn't mind answering my questions. We've had good luck with Atherton Plumbing and have used them several times. We've been pleased with all the plumbers.
Excellent, fair price, efficient, they come out quickly, they are pleasant
My shower cartridge was worn out and the shower wouldn't shut off so I had to shut the water off to the house. They sent Macen to take care of it and he was excellent, thus the 5 star rating. He was very respectful of our home and knew exactly what to do and had the new parts on his truck. Done in an hour.....
Jason was our technician and he was AWESOME. Made our whole experience with needing plumbing help AMAZING considering the circumstances. Will use again and ask for Jason !
Great service from Anthony. Took time to let me know what needed to be done.
George was very nice And professional. Kept us updated and informed the whole step of the way. And explained everything to us as needed.
We called atherton to help us with our drain clog, Jason came out and got us all fixed up. Very professional and was great to work with!
Atherton Plumbing has come to our rescue before so we knew just who to call today. We were thrilled when they got us an appointment same day and Dillon was terrific. He contacted us when he was on his way and arrived punctually. Dillon is pleasant and efficient and easily took care of our plumbing problem. With a 90 day guarantee on top of everything we know we can always trust Atherton.
Nick and Gabe from Atherton today to help me diagnose a leaky basement. They were super nice and professional! They helped explain potential issues and offered practical next steps. Highly recommend!!
Plumbing techs were very responsive and took the time to explain the problem after our home partially flooded from pipe that burst. They identified the problem and took care of it. What has been an overwhelming experience was made a bit easier by Atherton Plumbing.
Thoroughly impressed, I was able to have a plumber come out within an hour to fix a frozen pipe. Quick, easy fix. He also suggested actions I can take to prevent it from happening again. Service was a bit on the expensive side, but I'm glad to have it done.
Macen did a great job replacing a dirty, frozen trap that was causing back up. And suggested some next steps.
Came out within 2 hours to look at our issue and give us a solution. Will definitely be calling again and recommending to others.
The technician came by early this morning, very nice very knowledgeable and I liked him a lot He took care of the problem and did a great job
Mike arrived within an hour of making our trouble call. He did a great job of analyzing our waterheater problem, making sure it worked, and advised us what to look for if the problem returned. He and his company are great and will continue calling them in the future to handle an issue.
Technician (Anthony) was timely, friendly, and respectful. He arrived in less than an hour of our calling for help with leaking faucet. He explained the problem while making the repair. Would highly recommend Atherton Plumbing!
Needed emergency service for burst frozen pipe. Jerry was very helpful and took care of the problem after regular hours.
Atherton was the right choice from making an appointment with Shelby to the Plummer, Ryan. Price for work done was reasonable and I’m happy. I would highly recommend them.
Anthony your tech did a fine job in a timely and professional manner. He was also friendly and quite careful with our property.
Had what we thought was an active leak. Called Atherton Plumbing and they sent Andrew out very quickly. Problem has been resolved.!
Would definitely recommend Atherton Plumbing. Mike was able to come out same day and help with a water heater leak.
Ryan has helped us with problems at my daughter's house twice now and both times he was professional, swift, and knowledgeable. I highly recommend using them.
Atherton Plumbing saved me during an extremely stressful event! A day after closing on our new home the main line was clogged and backing up!!! They were the only company I called that was able and willing to come out for after hour services. The technician Ryan Maxwell was kind, and understanding and his experience helped put us at ease. Priced fair with excellent work and treatment! Highly recommend!
Our Atherton tech, Jason Maxwell, was very thorough, informative, and honest. He did an excellent job, and didn't charge us for anything we didn't need. He was exceptional, and I hope we get him again the next time we have a plumbing need.
Great job replacing our water heater and tackling some pipe replacement.
Arrived on time. All drain problems fixed and Disposal installed. The installer was friendly and we had a great conversation.
Response time was impressive but the price was not. I was charged almost $1400 for a 2 hour job to disassemble iron piping and cap it.
Came out right away. Fixed everything great. Professional. Very courteous. Went out of their way to find somebody to come out. I'm very grateful. Thank you so much.
We had a stopped kitchen drain that came on suddenly as family dinner was being prepared. I tried plunging the blockage, but got nowhere. Using Atherton's convenient online service request form to schedule an appointment, and had a plumber here at 8 AM the next morning! Ryan was efficient, pleasant, and informative as he got to work. He was able to feed a snake through the sink drain and clear the clog, which was found about 10 feet down the pipe. He cleared the line for about 40 ft to make sure the clog was gone. He cleaned up the sink area and was gone in about 45 minutes start to finish. And the work is warranted for 90 days. We're VERY happy with the work from Atherton Plumbing.
Ryan did a great job opening our drain today. He was incredibly patient and had a fantastic attitude. He is also very knowledgeable and took time to answer our questions. Highly recommend! Updated 3/2025 Jason was exceptional today! We had a hot water pipe leak under our foundation and Jason explained all of the scenarios to us very clearly to let us know how our repair would proceed since it was a bit tricky. Thank you and great job as always! Updated 12/2025 Another great job by Atherton - Macen arrived and worked through some challenging situations our plumbing presents and got us back in business and gave us some great future recommendations.
We called Atherton Plumbing this morning and they had a technician out to our house within 45 minutes. He was extremely knowledgeable and worked with us to find the best solution to our current problem, as well as provide estimates for work we are considering for the future. I will call Atherton again and again if we need plumbing work done.
Needed plumbers same day and with no hestitation Atherton Plumbing had someone onsite at 11A. Thank you for the great service!
The service man was nice, explained everything step by step and was very neat cleaning up.
Called at 8 appt scheduled that day for 1-4…texted sent pic and bio of technician. Given a heads up by 30 min. Nic was AWESOME professional efficient expert! Impressed will repeat business and highly recommend!!!
Atherton was able to get within a few hours, and fixed the kitchen sink in about 45 minutes.
Mike and his team was nothing short of professional. They were very timely as well as quick. I was very impressed and pleased with their service
Came out quickly for a backed up drain and sink on Christmas eve. They were very nice and courteous.
I called Atherton Plumbing randomly because my water heater’s pilot light went out and I couldn’t get it to fire back up. Initially, I spoke with Susan (I believe that was her name) who was pleasant and helpful getting emergency service set up for me. Within an hour, Jerry arrived at my home and quickly resolved the issue (as it turns out, I wasn’t doing the process correctly to get the pilot fired back up). He was very amiable and explained everything that he was doing as he did it, which I really appreciated. He additionally did a walk-through to check the shutoff valves in my house and provided me with estimates to upgrade the valves that will eventually need to be replaced. He also provided me with other quotes for other potential repairs for the future. I am not someone easily impressed, but I was definitely impressed with the level of customer service and the friendliness of Susan and Jerry. When the need arises, I will definitely reach out to Atherton again in the future!
Workers were good, did what was requested plus some. Price was ridiculous high. Otherwise, would have rated the service/company as a 5, not like the current 4 given.
Very fast and reasonable service. The crews.were.great to work with.
Quality service performed by friendly, professional, and knowledgeable employees. They replaced our water softener unit, installed a whole-house filter, and fixed some leaky pipes. It took several hours, but you wouldn't know they were there. They even did us a favor and helped us cut a hanger rod for our closet haha. Thanks again!
Professionalism from beginning to end. Questions answered.in a way that i undrstood. Nat was friendly and got the job done. I will continue to call them for all my plumbing needs.
They were my grandparents plumbing service for years before I bought their home after they had passed and now I am staying with A- Atherton! Andrew and Luke ( from A-Atherton came out in 2020 and did an excellent job putting in a brand new water heater they were fast but efficient and even took the time to explain things to me. The following day after they had installed it I accidentally blew the pilot light out somehow they came right out and turned it back on for me! I am a customer for life Thank You A-Atherton Plumbing!